Our Services

Chrysalis is an end-to-end solutions and services provider that can oversee your traditional and digital production needs to ensure your products can get to market on time and on budget. With years of industry experience we become an extension of your editorial and or production departments offering highly skilled employees that can help at any stage of your workflow. We are well equipped to work on projects ranging from simple to very complex that cover a wide range of subject matters.

Traditional Media Services

We at Chrysalis understand what it takes to get a printed copy of a book into the market. Months and years of careful

Knowledge Process Outsourcing

Businesses of today’s globalized market are witnessing an exponential growth in

Digital Media Services

There is no longer a question about the reality of digital books in the marketplace - they are here to stay! The question is - what are you doing to

Indexing

Chrysalis Data Solutions and Services Inc. (CDSS) provide high-quality data extraction and indexing to support contract management.

Litigation Outsourcing

Like most businesses, you face time and resource constraints that make it difficult to focus on core

Overview

There is no longer a question about the reality of digital books in the marketplace - they are here to stay! The question is - what are you doing to ensure you reach your users on every possible device available in the market today?

CDSS’s Digital Media Services

Content is consumed in a multitude of ways and via multiple devices, and Chrysalis helps in bringing the ever-growing volume of content to the consumers by making them compatible with all device types. We can take your existing content in print and digital formats and transform them into rich interactive digital versions (audio/video/read-a-loud) to meet your needs and the needs of your customers.

Services

Our digital media services include:

ePub / Mobi

  • ePub3
  • Enhanced ePub (multimedia - audio/video)

XML

Providing a range of XML formats

Bookmarking

Create bookmarks that enable quick location of content across a variety of formats

Apps

We develop custom apps that can be used on mobile devices and tablets alike in conjunction with books to enhance the overall user experience. Examples include white label storefronts for books, field guides, etc.

Scanning & Imaging

From hardcopy to ready to print PDF, web ready PDF and other digital formats.

  • PDF
  • Web-ready PDF
  • POD

Interactive

Convert static content into rich media interactive content by using current tools in the industry.

  • HTML5
  • CSS3
  • JavaScript

2D / 3D Animation

Develop animation for a variety of subjects and customize presentation according to the target audience and subject at hand.

  • Instructional
  • Scientific
  • Storybook

Why CDSS?

  • We become an extension of your editorial and or production departments offering highly skilled employees that can help at any stage of the workflow with a strong emphasis on process review and improvement.
  • Our engagements staff are located in strategic geographic locations across the globe to ensure we can work closely with your teams no matter where they might be.
  • We provide a high value product focusing on higher quality to meet and/or exceed our client’s expectations for delivery and cost-effectiveness.
  • Decades of off-shore experience

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Overview

We understand what it takes to get both printed and digital books into the marketplace and the challenges you face as publishers. The market is ever changing and the demands of your readers are changing at even a faster pace. You need to be responsive to those needs while ensuring your content is delivered at the highest of standards in all mediums. At Chrysalis we are fully equipped to help to get your content into the market accurately, on time, and cost effectively.

CDSS’s Traditional Media Services

Production services provided by Chrysalis include – design, full service development, project management, composition, and digital conversion.

Genre and Subject Matter Types

Our designers and compositors have experience in producing projects ranging from simple to very complex that cover a wide range of subjects such as:

  • Poetry
  • Fiction
  • Children’s
  • Educational
  • Accounting
  • History
  • Science
  • Medical

Services

Our traditional media services include:

Composition

  • Design
  • Page layout
  • Template design
  • Comic books
  • Field guides
  • Children’s books
  • School books
  • College books
  • Technical books

Image Manipulation

We are experts in photo manipulation with the ability to create seamless images using multiple sources. Our services include:

  • Retouching and restoring damaged images
  • Enhancing images
  • Collage
  • Composition

Illustration

We provide a full range of illustration services to meet your needs that include the ability to render the following in vector or raster formats:

  • Cartoon/Comics/Manga
  • Realistic 2D
  • Medical
  • Scientific
  • Silhouette
  • Tables/Graphs/Charts
  • Character

Why CDSS?

  • We become an extension of your editorial and or production departments offering highly skilled employees that can help at any stage of the workflow with a strong emphasis on process review and improvement.
  • Our engagements staff are located in strategic geographic locations across the globe to ensure we can work closely with your teams no matter where they might be.
  • We provide a high value product focusing on higher quality to meet and/or exceed our client’s expectations for delivery and cost-effectiveness.
  • Decades of off-shore experience

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Overview

Chrysalis Data Solutions and Services Inc. (CDSS) provide high-quality data extraction and indexing to support contract management.

We work closely with the company or its consultant / vendor to understand, define, and document the data capture requirements. Once a project is in production, CDSS regularly uploads data and provides progress reports. Almost all companies need a few essential items such as execution date, expiration or renewal date, customer, dollar value, and contract type. Others require additional fields such as Scanning, if necessary. Turnaround times are quick, often a few days.

CDSS offers a wide variety of Forms Processing and Data Entry services that are on par with the current industry standards in terms of quality, productivity and timeliness. Some of the key assignments include:

Forms Processing and Data Entry Services

CDSS offers a wide variety of Forms Processing and Data Entry services that are on par with the current industry standards in terms of quality, productivity and timeliness.

  • Financial Forms
  • Financial Documents
  • Application Forms
  • Employment Forms
  • Survey Forms
  • Corporate Documents
  • Mortgage Documents
  • Insurance Forms
  • Medical forms

CDSS Data Security

  • Non-Disclosure Agreement signed by all employees as part of the employment agreement, and for individual special projects as requested by the client.
  • Comprehensive employee verification process including reference checks.
  • All full-time employees with a minimum 3 year professional degree.
  • Fully Insured and compliant with all statutory and legal requirements including Provident Fund (equivalent of 401K), Professional Tax, Employer State Insurance (Health Insurance), etc.
  • Dedicated primary leased lines in addition to additional backup lines.
  • Generator back-up facility to support a minimum of one-week of operations without power

Data Conversion and Mining

CDSS offers comprehensive services to convert virtually any type of source material into any specified data structure. Following are the suite of services we provide to enrich our clientele’s data.

  • Data processing and management
  • Data search and integration
  • Data mining and reporting
  • Database development

Security and Compliance

Safeguarding client data and maintaining confidentiality is of utmost importance. Our systems and processes ensure that the intellectual assets of our clients are managed in a secure environment. We follow stringent security processes for storage, retrieval and deletion of client data and ensure our staff is properly screened and that every employee takes security and confidentiality seriously.

CDSS (QC/QA) process

  • The first phase requires a coder to enter specific data from each document per the client's instructions. The coders are provided with detailed written instructions on what information is required to be captured, and the manner in which to capture the information for each specific project.
  • An experienced, specialized quality controller reviews the information entered for all the fields and all documents, checking for accuracy and making minor corrections if necessary. If the information captured by the coder is inaccurate or incomplete, the quality controller will return the document set to the coder
  • the quality controller will return the document set to the coder for immediate correction. After the coder corrects the document set it goes back to the same quality controller for secondary review of the same document set.
  • The data is subjected to an exhaustive review by our highly experienced QA team. Data analysts review records for accuracy, consistency, and format. Data analysts also run a series of queries for data validation, Names standardization, Data Normalization, Spell check, Title Consistency and prepare the data set for final client delivery.

Why CDSS?

  • Accuracy: We offer industry leading 99% accuracy for our litigation coding services. Our double entry data entry process guarantees 99.5% accuracy
  • Speed: We offer 24 hours and 72 hours turn around.
  • Responsiveness: We promise a response within 30 minutes for any quote request or for any question during project execution stage. We have local presence in the United States and our sales person is available to answer your questions during your business hours
  • 24 x 7 x 365 presence: Round the clock availability of coding capacity to take care of your rush needs and the project managers to communicate seamlessly regardless of weekends and holidays
  • Best-in-class infrastructure and set up, as well as efficient project management support with a high level of transparency and tracking
  • Repeatable, defensible, efficient and scalable processes
  • Turnkey solution: From the consultation of our knowledgeable professionals through document pickup, electronic storage and retrieval and even document destruction or return,CDSS will seamlessly handle the entire process
  • Offshore and online options: We offer offshore data entry as well as hybrid data entry (Remote-in) when the information cannot leave US soil
  • English and Foreign languages: We offer Unitization (LDD), Coding, Data Entry for both English language documents and several other foreign language documents
  • We rapidly and securely process client data into searchable formats. We support virtually any image format including, but not limited to TIFF, JPEG, PDF and any workflow system. CDSS has the technology and experience to not only digitize your information, but also eliminate redundancies, organize data and integrate it with your digital workflow

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Overview

Businesses of today’s globalized market are witnessing an exponential growth in the volume of data to be processed. With shorter decision cycles, reduced time to market, and stiff competition, companies are looking for ways to make efficient data-driven decisions. Knowledge Process Outsourcing (KPO) suitably allows clients to unlock their jammed top-line growth by outsourcing their core work to strategic locations where the talent is skilled and labor costs-effective. Organizations are partnering with specialized research and analytics vendors who build successful business strategies with data-driven insights to analyze the present business environment while predicting market trends.

CDSS's Knowledge Process Outsourcing Services

Chrysalis Data Solutions and Services provides cost-effective and value-added Knowledge Process Outsourcing (KPO) services that help clients streamline their processes and enable superior decision making to improve their top line and bottom line.

By providing insight-based business decision support, CDSS helps companies develop a better understanding of their customers and their businesses.

Data Management

  • Design
  • Page layout
  • Template design
  • Comic books
  • Field guides
  • Children’s books
  • School books
  • College books
  • Technical books

Data Reporting

Accurate Reporting across various industries to achieve operational excellence and performance efficiency.

  • SWOT Analysis
  • Statistical Analysis and Significance Testing
  • Cross Tabulations by sub-group analysis
  • Financial Analysis

Why CDSS?

  • Tap into a pool of talented individuals with skills and high level of domain expertise.
  • Complete solution to producing a book available under one roof.
  • Strategic geographical locations to harness time and economy of scale advantage.
  • Take advantage of low costs while getting the highest value.

Market Research

Accurate Reporting across various industries to achieve operational excellence and performance efficiency.

  • Survey Scripting
  • Questionnaire Design
  • Competitive Intelligence
  • Primary Research
  • Secondary Research
  • Competitor Profiling
  • Core Competencies
  • Benchmarking and GAP Analysis
  • Market Segmentation Studies
  • Industry Analysis
  • Customized Reporting

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Overview

Chrysalis Data Solutions and Services (CDSS) is a channel provider of legal process outsourcing services to international, national and local litigation and document management providers. Our partners choose CDSS as an effective and efficient resource to their team. Allow us to become a dedicated scalable extension of your team to assist you in managing large volumes of data. It is extremely difficult and expensive to meet the demands on every project from complex, large to rush. CDSS supports our clients (support providers) helping which internal capacity is pushed to the limits. Our value is a trusted partner to allow our customer scale when necessary. We do not work directly with or market our services directly to law firms or corporations, our customers are the support providers. We are a channel provider and work directly with the support providers. Our goal is to become a valuable member and extinction of each our partner’s operations team. We are fully transparent, offering full disclosure, willing to sign confidentially, SLA and SMA. All data is hosted in AWS in the USA, in addition we offer remote login access to our network with workshare from AWS, when the information cannot leave US soil. Decrease processing time, reduce the human capital requirements, and lower your overall costs.

Specialties:

Full automated digital discovery (ADD™) capabilities, Document Coding and Indexing, Electronic Bates Labeling, Optical Character Recognition (OCR), Focused on channel support, scalability and trust for our partners.

Fundamentals and Values:

Scalability and Security • Increased ROI • Trust Partnering with Ipro, CDSS offers easy-to-use automated eDiscovery processing, review and production to increase your company's capabilities. Automated Digital Discovery® (ADD) eliminates batches, streamlines the workflow, and reduces the starts and stops of eDiscovery. The integrated workflow gives law firms, corporations, government agencies, and service providers a simpler, more affordable way to process, track, review and produce discovery. ADD empowers litigation professionals to do more with less by enabling you to: • Introduce automated quality controls • Reduce hardware & personnel demands • Minimize human errors

CDSS workflow:

• Directly load your data or have CDSS load for you • Create your processing protocols, templates and start the processing • CDSS will monitor and QC • Allowing you to down a completed project, with no increase to your human capital and info structure CDSS offers a wide variety of Forms Processing and Data Entry services that are on par with the current industry standards in terms of quality, productivity and timeliness. CDSS offers a wide variety of Forms Processing and Data Entry services that are on par with the current industry standards in terms of quality, productivity and timeliness. • Financial Forms • Financial Documents • Application Forms • Employment Forms • Survey Forms • Corporate Documents • Mortgage Documents • Insurance Forms • Medical forms

CDSS Legal / Litigation Services

  • Our Litigation Support Division offers fault-proof, technology-oriented solutions deployed in tandem with a scalable, skilled, and highly knowledgeable human-resource pool trained in legal applications.
  • We offer guaranteed cost-effective and time-efficient workflow solutions using a combination of automated and manual applications. This result in legal data that is readily accessible searched, sorted, located, distributed, and viewed specifically - or as a whole - in any context.

  • With a unique tiered infrastructure, CDSS have the ability to deliver on small, quick-turn projects and large, complex matters alike. We leverage our legal process experience to deliver consistent, high quality litigation support services. Our teams’ knowledge and expertise ensure the services delivered for each client are tailored to their unique needs.
  • We can handle hand-written documents which are not recognized by optical character recognition engines with ease as well as legal document management in 14 different foreign languages.

Security and Compliance

Safeguarding client data and maintaining confidentiality is ofutmost importance. Our systems and processes ensure thatthe intellectual assets of our clients are managed in a secureenvironment. We follow stringent security processes for storage,retrieval and deletion of client data and ensure our staff isproperly screened and that every employee takes securityand confidentiality seriously.

Why CDSS? • SSAE-16 compliant • Accuracy – We offer industry leading 99% accuracy forour litigation coding services. Our double entry dataentry process guarantees 99.5% accuracy • Speed – We offer 24 hours and 72 hours turn around • Responsiveness – We promise a response within 30minutes for any quote request or for any questionduring project execution stage. We have local presencein the United States • 24 x 7 x 365 presence – Round the clock availabilityof coding capacity to take care of your rush needsand the project managers to communicate seamlesslyregardless of weekends and holidays • Offshore and online options: We offer offshore dataentry as well as hybrid data entry (Remote-in) whenthe information cannot leave US soil

CDSS offers comprehensive services to convert virtually any type of source material into any specified data structure. Following are the suite of services we provide to enrich our clientele’s data.

• Data processing and management • Data search and integration • Data mining and reporting • Database development Our Litigation Support Division offers fault-proof,technology-oriented solutions deployed in tandem with ascalable, skilled, and highly knowledgeable human-resourcepool trained in legal applications. With a unique tiered infrastructure, CDSS have the abilityto deliver on small, quick-turn projects and large, complexmatters alike. We leverage our legal process experience todeliver consistent, high quality litigation support services.Our teams’ knowledge and expertise ensure the servicesdelivered for each client are tailored to their unique needs.

CDSS Indexing and Data Capture Services

• Bates capturing • Bates Stamping • OCR • OCR clean-up (For content, format,font, spelling etc.) • Hyperlinking • Bookmarking • Redaction • Image Conversion (Tiff to PDF/ Singleto Multi page and vice versa)

Objective/Bibliographic Coding

CDSS have set the standard forperformance of bibliographic coding ofstandard objective coding fields including:

• From (Author) • To (Recipient) • Copyee/Blind Copyee (CC/ BCC) • Document Subject or Title • Document Type • Document Date • Document Characteristics

CDSS protocols

  • Guaranteed minimum response time to client inquiries
  • Decision Logs continuously updated with developments for every project
  • Daily Status Reports issued before 8:00 AM EST
  • Ability to join calls or planning meetings with clients to clarify directives
  • Assist in sales calls via physical presence of the US team

CDSS Data Security

• Non-Disclosure Agreement signedby all employees as part of theemployment agreement, and forindividual special projects as requestedby the client • Comprehensive employee verificationprocess including reference checks • All full-time employees with aminimum 3-year experience and a professional degree • Fully Insured and compliant withall statutory and legal requirementsincluding Provident Fund (equivalentof 401K), Professional Tax, EmployerState Insurance (Health Insurance), etc. • Dedicated primary leased lines inaddition to additional backup lines • Generator back-up facility to support aminimum of one-week of operationswithout power CDSS protocols • Guaranteed minimum response time to client inquiries • Decision Logs continuously updated with developments for every project • Daily Status Reports • Ability to join calls or planning meetings with clients to clarify directives • Assist in sales calls via physical presence of the US team

Why CDSS?

  • SSAE-16 compliant
  • Accuracy – We offer industry leading 99% accuracy forour litigation coding services. Our double entry dataentry process guarantees 99.5% accuracy
  • Speed – We offer 24 hours and 72 hours turn around
  • Responsiveness – We promise a response within 30minutes for any quote request or for any questionduring project execution stage. We have local presencein the United States
  • 24 x 7 x 365 presence – Round the clock availabilityof coding capacity to take care of your rush needsand the project managers to communicate seamlesslyregardless of weekends and holidays
  • Offshore and online options: We offer offshore dataentry as well as hybrid data entry (Remote-in) whenthe information cannot leave US
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    Testimonials

    “I have been working with Chrysalis for the past several weeks and have been very impressed by their efficiency, responsiveness and professionalism. They provide frequent updates on their progress, which I find very helpful in keeping my client informed and managing their expectations.”

    Shahriar Rafiei
    General & eDiscovery Counsel
    Lineal

    “I've been hiring coding and LDD vendors for nearly a decade and I am very impressed with Chrysalis' work. They are fast, accurate, and offer competitive pricing, but it's their customer service that sets them apart from other vendors. Rob is always fast to respond and his team in India is experienced and friendly. They make my job easier and I'd recommend without reservation.”

    John Colasante
    Director of eDiscovery
    New Jersey Legal

    “I've been working with offshore vendors for a long time and I am very impressed with Chrysalis' communication, flexibility and work product. They are fast, accurate, and offer competitive pricing, but their customer service that sets them apart from other vendors. The team is responsive, experienced and friendly.”

    James Perkins
    Principal
    Innovative Discovery LLC

    About us

    The Company Chrysalis is an end-to-end solutions and services provider that can oversee your traditional and digital production needs to ensure your products can get to market on time and on budget. With years of industry experience we become an extension of your editorial and or production departments offering highly skilled employees that can help at any stage of your workflow. We are well equipped to work on projects ranging from simple to very complex that cover a wide range of subject matters.

    Compatibility

    We understand the clients work with existing platforms and certain systems. We at Chrysalis accept the challenges in adopting these systems and work with the client within these environments. We could however bring in new technologies and platforms, if the client so desires.

    The Team

    The combined Chrysalis leadership team has more than 100 years of industry experience in publishing and document processing. We have worked with most of the leading trade, academic, and professional publishers across the globe with a strong focus on process review and improvement in everything we do. Within the legal space we focus on summation concordance and general coding, logical unitization, indexing, data capture, conversion, and foreign language OCR and Translation. Our engagement staff has many years of experience with fortune 500 corporations, AM Law Top 250 law firms, and national and international document management and service providers. Our representatives are located across North America, Europe, Asia, the Far East and, Australia and New Zealand. Our leadership offers significant depth and expertise in supporting the needs of our publishing partners in a broad range of content types and regions. Our operations and client management teams have extensive experience with traditional and digital publishing. This experience enables us to act decisively and thoughtfully to help you successfully get your content to market. Our team has been actively involved in many associations such IDPF, SSP, SLA, BISG, ALA, and have attended major publishing conferences that include BEA, LBF, FBF, DBW, Bologna Children’s Book Fair, Turin International Book Fair, Liber International Book Fair, as well as the former O'Reilly TOC and regional book fairs. We also attend SCIP, Legal Tech, and AIIM

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